Terms of Use Policy
PERSONAL DATA PROCESSING DISCLOSURE TEXT
As Cisoft Software and Financial Solutions Inc. ("Company"), we show maximum sensitivity regarding the protection and security of your personal data. With this awareness, we attach great importance to the processing and preservation of all kinds of personal data belonging to all persons related to the "Company", including those who benefit from our products and services, in the best possible way and with care. With the full awareness of this responsibility, we want to enlighten and inform you in the most transparent way about the ways of collecting your personal data, processing purposes, legal reasons for processing and your rights, as "Data Controller" within the scope of the Personal Data Protection Law No. 6698 ("Law") and related legislation.
1. Personal Data Processing Purposes
Your collected personal data; It will be processed within the scope of personal data processing conditions and purposes specified in Articles 5 and 6 of the Law for the purposes of enabling the relevant units of our Company to carry out the necessary work to benefit you from the products and services offered by our Company, creating membership registration through the website and identity verification during membership creation, sending commercial electronic messages in accordance with your consent preferences, reporting and evaluating your shopping data, making statistical analyses, ensuring the legal and commercial security of our Company and persons in business relationship with our Company, determining and implementing our Company's commercial and business strategies, planning and execution of customer relationship management processes, conducting customer relationships, updating customer communication information, customizing and recommending the products and services offered by our Company according to your preferences, usage habits and needs, offering you special advertisements, campaigns and other benefits, and ensuring the implementation of our Company's human resources policies. Your personal data will be processed in accordance with the principles of a) Being in compliance with law and honesty rules b) Being accurate and up-to-date when necessary c) Being processed for specific, clear and legitimate purposes d) Being limited and measured in connection with the purpose for which they are processed e) Being kept for the period required by the relevant legislation or for the purpose for which they are processed.
2. Parties to Whom Personal Data is Transferred and Transfer Purpose
Your collected personal data; It can be transferred to our group companies (Faturamatik Electronic Money and Payment Institution Inc., Satpa Communication Services Marketing Trade Ltd. Sti., Alomatik Customer Services Ltd. Sti., Insurance Here Insurance Intermediary Services Inc.), our business partners, suppliers, shareholders, affiliates, banks, authorized public institutions, financial advisors, third parties from whom we benefit from their services or with whom we cooperate, software services and other external resource service providers, hosting service providers, cargo and logistics companies, law firms and private individuals within the framework of personal data processing conditions and purposes specified in Articles 8 and 9 of the Law for the purposes of enabling the relevant units of our Company to carry out the necessary work to benefit you from the products and services offered by our Company, creating membership registration through the website and identity verification during membership creation, sending commercial electronic messages in accordance with your consent preferences, reporting and evaluating your shopping data, making statistical analyses, ensuring the legal and commercial security of our Company and persons in business relationship with our Company, determining and implementing our Company's commercial and business strategies, planning and execution of customer relationship management processes, conducting customer relationships, updating customer communication information, customizing and recommending the products and services offered by our Company according to your preferences, usage habits and needs, offering you special advertisements, campaigns and other benefits, and ensuring the implementation of our Company's human resources policies. Your personal data may be transferred to foreign countries declared by the Board to have adequate protection within the framework of Article 9 of the Law. In case of insufficient protection, it may be transferred to foreign countries where the data controllers in Turkey and the relevant foreign country undertake adequate protection in writing and have the permission of the Board, in accordance with the data transfer conditions foreseen in the legislation.
3. Method and Legal Reason for Collecting Personal Data
Your personal data may vary depending on the service, product or commercial activity provided by the "Company"; It is collected verbally, in writing or electronically through our units, representatives, regional directorates, sales teams, call center, contracted institutions, organizations and companies, sms channels, website, social media channels, mobile applications, member merchant pos channels, contracted stores, companies from which support services are received, other channels through which the "Company" communicates with you or may communicate in the future, and similar means, by automatic or non-automatic methods. Your personal data collected for this legal reason can be processed and transferred for the purposes specified above within the scope of personal data processing conditions and purposes specified in Articles 5 and 6 of Law No. 6698. In addition, your personal data mentioned above can be processed within the framework of the provisions of secondary legislation related to the laws numbered 1774 Identity Declaration Law, Turkish Commercial Law, 6493 Payment and Securities Settlement Systems, Payment Services and Electronic Money Institutions Law, BDDK legislation, Masak Legislation, 6502 Consumer Protection Law, 634 Condominium Law, Insurance Law, obligations arising from tax legislation, regulations of supervisory and regulatory institutions and organizations, and other cases required by other authorized public authorities and other legislation provisions, and can be kept in both digital and physical environments for legal periods by being transferred to the physical archives and information systems belonging to the "Company".
4. Rights of Personal Data Owner Listed in Article 11 of the Law
Your rights within the scope of Article 11 of the Law are as follows;
In accordance with Article 13/1 of the Law, you can personally apply to the "Company" with your request regarding the use of your rights mentioned above, together with the necessary information to identify your identity, in writing or by other methods determined by the Personal Data Protection Board, or you can send it with a wet signature to the address Cevizli Mah. Sakarya Sk. No:1/5 Kartal/Istanbul (through a notary or by registered mail with return receipt). Your request will be concluded free of charge as soon as possible and within thirty days at the latest within the scope of Article 13/2 of the Law. However, if your requests require an additional cost, the fee determined by the Board may be requested from you.
